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Medical Records

Our Medical Records department is committed to the safe storage and security of your electronic health record. This department manages the electronic health record that is generated from a visit to the Estes Park Medical Center.

The Privacy Rule gives you, with few exceptions, the right to inspect, review, and receive a copy of your medical records and billing records that are held by Estes Park Medical Center as covered by the Privacy Rule.

ACCESS

Only you or your personal representative has the right to access your records. EPMC may send copies of your records to another provider or health plan as needed for treatment or payment or as authorized by you. However, the Privacy Rule does not require us to share information with other providers or plans.

CHARGES

EPMC cannot deny you a copy of your records because you have not paid for the services you have received. Even so, EPMC may charge for the reasonable costs for copying and mailing the records. The provider cannot charge you a fee for searching for or retrieving your records.

CORRECTING INFORMATION

If you think the information in your medical or billing record is incorrect, you can request that EPMC amend the record. EPMC must respond to your request. If EPMC created the information, EPMC must amend the information if it is inaccurate or incomplete. If EPMC does not agree to your request, you have the right to submit a statement of disagreement that EPMC must add to your record.
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For further information on this topic, please refer to the privacy and security policy in the federal register at CMS.gov, including items 45 C.F.R. §§ 164.508, 164.524 and 164.526, and OCR’s Frequently Asked Questions.

Our Chief Privacy and Security Officer is Nancy Dietz. If you have privacy or security questions, you may contact Nancy at 970-577-4452 or at ndietz@epmedcenter.com.

NOTE: For outpatient health records from the Estes Park Medical Group, please visit our Estes Park Medical Group page.

Authorization For Disclosure of Protected Health Information (PHI)

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